1. Introduction
MedProviders, Inc. (“MedProviders,” “we,” “us,” or “our”) operates a healthcare hiring platform connecting healthcare professionals (“Providers”) with hospitals, clinics, and other employers (“Clients”). This Privacy Policy describes how we collect, use, and share your personal information.
2. Information We Collect
We collect information directly from you, automatically through your use of the Platform, and from third-party sources (specifically for credential verification).
A. Information Collected from Providers
- Contact & Profile Data: Name, email, phone number, address, professional headshot.
- Professional Credentials Data: Licenses (state, type, number, status), certifications, board certifications, education history, work history, C.V./Resume
- Sensitive Data: We process and store copies of official documents for credential verification (e.g., driver’s license for identity verification, official licensing board documents).
- Application Data: Preferences, job search history, communications with Clients.
B. Information Collected from Clients
- Account Data: Name, email, phone number, organization name, payment information.
- Job Posting Data: Details of roles, required credentials, location, and salary information.
C. Information Collected Automatically
- Usage Data: IP address, browser type, operating system, pages viewed, time spent on the Platform, and referring URLs.
- Cookies and Tracking: We use cookies and similar technologies to track activity, personalize content, and analyze platform usage.>
D. Information from Third Parties (Credentialing)
We use third-party sources (e.g., primary source verification services, licensing boards, background check providers) to instantly verify the professional credentials, licenses, and background information of Providers, which is then recorded and displayed on the Provider’s profile to Clients.
3. How We Use Your Information
We use your information to operate, maintain, and improve the MedProviders Platform, and for the following purposes:
- To Provide Services: To manage your account, facilitate the posting of jobs and applications, and enable communication between Providers and Clients.
- AI-Powered Matching: To use our intelligent algorithms to match Providers to suitable Client roles (e.g., based on specialty, location, and credential match).
- Credential Verification: To conduct, process, and display the real-time, verified status of a Provider’s licenses and certifications.
- To Improve the Platform: To analyze usage trends, troubleshoot issues, and enhance our AI and matching accuracy ($98\%$ match accuracy).
- Communication: To send system updates, reminders (e.g., interview scheduling), and marketing materials (you may opt-out of marketing communications).
- Security & Compliance: To prevent fraud, enforce our Terms and Conditions, and comply with legal obligations.
4. How We Share Your Information
We share your information in the following ways:
- With Clients: We share Provider profiles, including verified credentials, application data, and AI-driven match rankings, with Clients when a Provider applies for a role or is shortlisted by our ATS.
- With Providers: We share Client job posting details and company information with Providers.
- Credentialing & Background Check Partners: We share Provider data with third-party verification services to perform real-time credential checks.
- Service Providers: With vendors who perform services on our behalf (e.g., hosting, payment processing, email delivery, analytics).
- Legal Compliance: If required by law, subpoena, or to protect our rights, property, or safety, or the rights, property, or safety of others.
5. Data Security
We implement robust technical and organizational measures to protect the data we collect. However, no security system is impenetrable. We cannot guarantee the absolute security of your information.
6. Your Data Rights
Depending on your location, you may have the right to:
- Access and request a copy of your personal data.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data.
- Opt-out of certain data processing activities (e.g., marketing).
7. Digital Aspect Law & Cross-Border Data Transfers
- Data Location: Personal data may be stored and processed in any country where we have facilities or engage service providers. By using MedProviders, you consent to the transfer of information to countries outside of your country of residence, which may have different data protection laws.
- Compliance: We strive to comply with applicable digital data protection and privacy laws (e.g., GDPR, CCPA, HIPAA, where applicable to our function as a technology platform).
8. Changes to this Policy
For questions or concerns about this Privacy Policy, please contact us at: [Insert Contact Email for Privacy].
